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Promise Health Plan

Promise Health Plan

Improving the health of our local communities by making health insurance more affordable

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Home / Customer Service

Let us know how we can help

If you are a Promise Health Plan member and have a question about your health plan benefits, claims information, or billing, please contact us using the number below, or the customer service number found on the back of your member ID card.

  • Customer Service for non-Prisma Health employees and providers: 855-504-6363
  • Customer Service for Prisma Health Employees and Providers: 855-366-6660

300 E McBee Avenue,
Suite 501
Greenville, SC 29601
Customer Service
Contact Sales
Code of Excellence
The information on this website is provided for general guidance only and is not a guarantee, binding offer, or other commitment of Promise Health Plan.